End of the line for Ryanair in disability rights case

Jo and family outside court On 28 October the Irish airline Ryanair were for the second time refused permission to appeal against a finding of breach of contract and disability discrimination. The case arose from an incident which was widely reported by the national media, including the BBC and the Daily Mail. There is no further route of appeal for Ryanair against the lower court’s decision. We represented the Claimant at trial and throughout the subsequent court hearings. The Claimant was awarded £1,750 in damages and Ryanair were ordered to pay her costs because the court ruled that they had behaved unreasonably in pursuing the appeal.

Jon Heath comments: we are delighted for the Claimant. Her success against a Defendant of Ryanair’s resources, despite not having the benefit of public funding or assistance from the Equality and Human Rights Commission, is proof that individuals can triumph against large corporations even in difficult cases.  We are also pleased that by awarding our client her costs (which is unusual in a small claim), the court has sent out a strong message to Defendants who pursue hopeless appeals.

The Claimant outside court with her husband and Jon Heath